Enso Connect pricing and reviews in 2026

Enso Connect's guest app, Boarding Pass, opens from a link in the guest's browser. Behind it sits a unified inbox with AI replies, and the platform also handles guest verification, security deposits and smart lock access. We read its public pages on September 14, 2026.

There is no three-year cost for Enso Connect in the block above, and that's on purpose. Its pricing page shows a quote form that asks for your name, email, company, number of properties and PMS, and it displays no amounts. We didn't submit the form, and we don't use any figure the page doesn't show to visitors.

So the block shows WonderGuest's yearly price for one and three properties, and a quote-only label for Enso Connect. If you request a quote, set it against the WonderGuest figure for the same number of properties, over the same period.

Two points are worth raising in that quote. Upsell commissions are billed separately from the subscription, according to Enso Connect's pricing FAQ, and its upsells page caps what you pay per add-on without giving a percentage, so ask for the rate. The same FAQ asks for 30 days' notice before you cancel, so check the length of the commitment too.

WonderGuest's US prices exclude sales tax, and its extras shop takes 0% commission.

The first seven rows are the ones hosts notice day to day, and Enso Connect covers most of them. Four are full: guidebooks take photos, videos and text, links work in guidebooks and in the guest app, check-in runs step by step with e-signatures, and you set your own color palette.

Three rows are partial. Check-in steps use images and text, with video kept to the guidebook. Upsells are paid by card or Apple Pay, but the commission isn't published; the upsell revenue calculator helps you size what upsells could earn before you ask for the rate. The drag-and-drop editor works inside the Boarding Pass layout rather than on a structure you define.

Further down, Enso Connect translates guidebooks into more than 200 languages, far more than WonderGuest Pro, and it offers a free trial after a demo. Sharing is partial only because its public pages mention one shareable link and no QR code. Content export isn't documented, and its onboarding sessions don't say whether they include moving your content.

A not stated cell means Enso Connect's pages don't say, not that the feature is missing. If that changes, tell us and we'll update the cell. On check-in and translation, Enso Connect is ahead of WonderGuest, and this table shows it.

Enso Connect's reviews are recent and mostly strong: 67 on Capterra, rated 4.8 out of 5, 17 on Trustpilot at 4.3, and 11 on Hotel Tech Report at 4.9, when we checked.

The praise is specific. One host on Trustpilot says upsell revenue paid for the subscription several times over in the first month, and a manager with more than 100 properties says support stepped in within minutes. A Hotel Tech Report reviewer likes having several tools in one product.

The complaints are about setup and billing. A July 2026 Capterra review calls getting everything set up a long process. A two-star review from October 2025 criticizes SMS fees, billing clarity and a 5% upsell fee charged to guests. A January 2025 Trustpilot reviewer says not every message from their PMS syncs into Enso Connect.

The pattern fits the product. Enso Connect runs messaging, verification and upsells in one system, and a platform that does that much takes longer to set up than a guidebook on its own. Whether that fits depends on how you run your portfolio, a question our guide to co-hosting and property management walks through.

Plan on half a day for three properties, new links and QR codes included. Most of the work is copying guidebook text, because Enso Connect doesn't document a content export.

Import your Airbnb listing first for the photos, description and amenities. Then open each Boarding Pass guidebook in another tab and paste in your sections, check-in steps and house rules. Upload your videos again from the original files, or film the entry on your phone, and place them next to the check-in steps they explain.

Before you give notice, line up replacements for what WonderGuest doesn't do. If you rely on Enso Connect's unified inbox, guest verification, security deposits or smart lock codes, those need other tools, and our PMS finder can help you pick one.

Mind the notice period. Enso Connect's pricing FAQ asks for 30 days' notice before you cancel, so send the new link to a first guest, check that everything works, and give notice with time to spare. WonderGuest support answers 7 days a week during the switch.