This is a courtesy translation. The French version prevails in case of discrepancy.
Terms of Use
Last updated: March 1, 2026
1. Purpose
These Terms of Use (hereinafter “ToU”) govern access to and use of the WonderGuest platform, available at wonderguest.app and through iOS and Android mobile applications (hereinafter “the Service”).
WonderGuest is a SaaS solution that allows short-term rental hosts to create and share digital welcome guides with their guests.
By creating an account or using the Service, the User unconditionally accepts these ToU.
2. Registration and account
Registration is open to any natural person of legal age or legal entity. The User agrees to provide accurate and up-to-date information upon registration. Each account is personal and may not be transferred to a third party.
The User is responsible for the confidentiality of their login credentials. Any activity carried out from their account is deemed to have been performed by them.
3. Offers and pricing
3.1 Free trial
WonderGuest offers a free 14-day trial from the subscription date. During this period, the User enjoys all features of the selected plan at no charge. If the User does not cancel before the end of the trial period, the subscription is automatically activated and billed.
3.2 Subscription plans
The Service offers three plan tiers:
| Plan | Monthly price | Annual price |
|---|---|---|
| START | Free | Free |
| Standard | €12.99 incl. VAT / month | €118.80 incl. VAT / year |
| Pro | €39.99 incl. VAT / month | €384 incl. VAT / year |
Prices are shown in euros, including all applicable taxes. WonderGuest reserves the right to change its prices at any time. Any change will be notified to the User at least 30 days before entering into force and will only apply at the next renewal.
3.3 Payment
Subscriptions are billed and collected by SEEDFLOW, SAS with its registered office at 24 rue Lombard, 33300 Bordeaux, France (SIREN 989 468 426, SIRET 989 468 426 00014, intra-community VAT FR38 989 468 426), operator of the WonderGuest service. Payment is made by credit card via our secure payment provider Stripe. Subscriptions are automatically renewed at each term (monthly or annual) unless previously cancelled by the User.
4. Referral program
WonderGuest offers a referral program allowing Users to recommend the Service to new users. The referrer receives a commission of 20% on subscriptions paid by their referrals, for a maximum duration of 24 months from the referral’s registration. The minimum withdrawal threshold is set at €50.
The detailed conditions of the referral program are available in the application.
5. Cancellation
The User may cancel their subscription at any time from their personal account, with no fees or penalties. Cancellation takes effect at the end of the current billing period. The User retains access to the features of their plan until that date.
The User’s data is retained for 30 days after cancellation, then permanently deleted, except where a legal obligation to retain applies.
6. Use of the Service
The User agrees to use the Service in accordance with its intended purpose and these ToU. In particular, the User shall not:
- Publish unlawful, defamatory content or content infringing third parties’ rights;
- Use the Service for spam or unauthorized commercial solicitation;
- Attempt to access WonderGuest’s computer systems in an unauthorized manner;
- Reproduce, copy or resell all or part of the Service;
- Use the Service in any way likely to impair its operation or security.
7. Intellectual property
All elements making up the Service (software, interface, design, texts, logos, WonderGuest brand) are the exclusive property of WonderGuest and are protected by intellectual property law.
The User retains full ownership of the content they publish through the Service (texts, photos, information about their accommodations, etc.). By publishing this content, the User grants WonderGuest a non-exclusive, free, worldwide license, limited to what is necessary for the operation of the Service (display of welcome guides to guests, QR code generation, etc.).
8. Liability
WonderGuest undertakes to provide the Service with diligence and in accordance with industry standards. The Service is provided “as is”. WonderGuest does not guarantee the absence of interruptions or errors and shall not be held liable for indirect damages resulting from use of the Service.
The User is solely responsible for the content they publish through the Service and shall indemnify WonderGuest against any third-party recourse in this respect. The User is in particular responsible for the accuracy of the information provided in their welcome guides.
9. Data protection
The processing of personal data is governed by our Privacy Policy, available from the application and the website wonderguest.app. WonderGuest undertakes to comply with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
Payment data is processed directly by Stripe and is not stored on WonderGuest servers.
10. Modification of the ToU
WonderGuest reserves the right to modify these ToU at any time. Changes will be notified to the User by email or through the Service at least 30 days before they enter into force. Continued use of the Service after that date constitutes acceptance of the new ToU.
11. Applicable law and jurisdiction
These ToU are governed by French law. In the event of a dispute, the parties agree to seek an amicable solution. Failing that, the courts of Paris shall have sole jurisdiction.
12. Contact
For any question relating to these ToU, you can contact us at: support@wonderguest.app