Airbnb house rules: template, examples, and what is enforceable

The six house rules that hold up on Airbnb, a template you can copy, and where the rules have to live so a guest actually accepted them.

Airbnb house rules: template, examples, and what is enforceable
Alexandre Pidault, founder of WonderGuest

Written by Alexandre Pidault

Founder of WonderGuest

House rules only work when they are written down before the booking, attached to the listing, and short enough that a guest reads them. Airbnb enforces its own policies, not yours, so anything you want backed up has to be in the listing where the guest accepted it. Use the house rules generator for the PDF and the printable sign, and this page for what to put in them.

The gap most hosts fall into is between a rule and an enforceable rule. "No parties" is enforceable because Airbnb bans them globally. "Please be respectful of the neighbors" is a wish. This guide separates the two.

What Airbnb enforces, and what it leaves to you

Airbnb enforces a short list on every listing, without you doing anything: the global party and event ban, its policy on unauthorized guests, and the requirement to disclose security devices. Break those and Airbnb acts.

Everything else lives in your house rules and in the listing description. Airbnb will show a guest what they agreed to when you open a resolution case. That is exactly why the rule has to exist in the listing before the booking, not in a message sent after check-in.

Three consequences worth internalizing.

A rule added after booking is not something the guest accepted. It can still be a request, and most guests comply, but it will not support a claim.

A rule that contradicts platform policy loses. You cannot allow parties. You cannot install an indoor camera and disclose it, because indoor cameras are not allowed at all any more.

A rule that is not measurable will not be enforced by anyone, including you. "Quiet hours from 10 PM to 8 AM" gets respected. "Keep noise down" does not.

The house rules that actually matter in a US rental

Six clauses cover almost every real dispute. The rest is decoration.

Quiet hours

Pick the times and write them down. Then check whether your city ordinance sets its own, because many short-term rental ordinances specify a quiet window and fine the owner rather than the guest. Where the ordinance is stricter, it wins and your rule should match it.

Maximum occupancy

State the number, and state that it includes visitors, not only overnight guests. Occupancy caps are the most common clause in city ordinances and the most common source of a party that starts as "a few friends coming over."

No parties or events

Airbnb bans them globally, so your job is to define the edge. Say what counts: a headcount above your occupancy cap, amplified music, an event with an invitation. Vague bans invite negotiation at 11 PM.

HOA and building rules

If the property sits in a homeowners association or a condo building, its covenants bind your guest through you. Pool hours, guest parking, trash placement, elevator use for luggage. Attach them or summarize them, because a guest who breaks an HOA rule costs you the fine.

Smoking, including vaping and the deck

Say where, not just whether. "No smoking indoors" reads to a guest as permission to smoke on the deck under a neighbor's window. Say whether the deck is included, and say whether vaping and cannabis count, because in states where cannabis is legal a guest will assume it does not.

Security camera disclosure

Airbnb banned all indoor cameras on April 30, 2024, visible or hidden, disclosed or not. Exterior cameras and doorbell devices are still allowed, and their presence and general location must be disclosed in the listing. A disclosed exterior camera at the entrance is normal and defensible. An undisclosed one, even outdoors, is a policy violation and a review you will not recover from.

Pets, shoes off, trash day and the pool rules matter too. They are simply less likely to end in a claim.

A short template you can copy

Keep it under a screen. A guest who scrolls stops reading.

House rules for [property name]

Maximum occupancy: [N] guests, including daytime visitors. Quiet hours: 10 PM to 8 AM. No parties or events of any kind. No smoking anywhere on the property, including the deck. Vaping and cannabis count as smoking. Pets: [allowed with a $X pet fee / not allowed]. Trash goes out [day]. Bins live [where]. This property is in an HOA. Guest parking is [where], pool hours are [times]. An exterior camera covers the front door. Nothing records inside. Please text [phone] with any question about the house. For an emergency, call 911.

Fill that in, run it through the generator, and you get a PDF for the listing and a one-page sign for the counter.

The PDF is the document you point at when something goes wrong. It is not what a guest reads.

What a guest reads is the thing on the counter. Eye level, large type, six lines. The generator produces that sign as a separate download, sized for letter paper in the US and A4 elsewhere. Put it where the keys land, next to your welcome book, and you will notice the messages you stop receiving.

Two rules for the sign. Keep it to the rules a guest could break by accident, and keep your phone number on it.

While you are printing, do the WiFi sign too. Same idea, same wall, and it removes the other question every guest asks in the first ten minutes.

Where the rules have to live

Four places, and the order matters.

  1. The house rules section of your Airbnb listing. This is the one the guest accepts at booking, and the only one that supports a claim.
  2. The Airbnb house manual field, so the rules arrive again before check-in. Not the Airbnb guidebook, which is public and only covers the neighborhood.
  3. The printed sign in the property.
  4. Your welcome book, alongside the rest of the practical information.

Same wording in all four. A guest who finds two different quiet hours will follow the more convenient one, and they will be right to.

The second of those four is the message the guest reads on the way in, which is why the check-in instructions generator carries a field for house notes. Put the two or three rules a guest could break on arrival there, and leave the rest in the listing.

If you also work with a co-host or a management company, agree in writing on who enforces what. That conversation belongs in the management agreement, not in a text message during the incident.

Frequently asked questions

Are Airbnb house rules legally enforceable?

They form part of the agreement a guest accepts at booking. A rule that appears in the listing before the booking is the version Airbnb looks at in a resolution case. A rule sent by message after check-in carries much less weight. Beyond the platform, enforceability depends on your state and on the amount at stake.

Can I charge a fee when a guest breaks a house rule?

You can request a payment through Airbnb's resolution center with evidence, and the guest can accept or decline. What you cannot do is invent a penalty that was never disclosed. If you want to charge for smoking or for extra guests, the amount has to appear in the listing before the booking.

Are security cameras allowed in an Airbnb?

Indoor cameras have been banned everywhere in the property since April 30, 2024, hallways and living rooms included, whether or not you disclose them. Exterior cameras and doorbell devices are allowed, and Airbnb requires you to disclose their presence and general location in the listing. Say it in the house rules too.

What quiet hours should I set?

Check your city ordinance first, because many short-term rental rules set a window and fine the owner. Where nothing is specified, 10 PM to 8 AM is the common default and it matches what most neighbors expect.

How many house rules is too many?

Past ten lines, compliance drops sharply. Keep the enforceable clauses in the listing. Operational detail, such as how the dishwasher works or where the spare towels live, belongs in your welcome book instead.

Should house rules include the occupancy tax or the deposit?

The security deposit belongs in the rules if you charge one, with the amount and the return window. Occupancy tax does not: it is not a rule, it is a line on the guest's bill, and it belongs in the welcome book as a one-line notice.

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Alexandre Pidault, founder of WonderGuest

Alexandre Pidault

Founder of WonderGuest

I built the guest-experience tools for the FlexyLoc concierge service (digital guidebooks, interactive guides and videos) before launching WonderGuest. I write here about automating the guest experience in short-term rentals.

More about the author

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