Airbnb automatic messages: 15 models ready to copy for 2026

Why automate your Airbnb messages?

As an Airbnb host, you probably send the same messages dozens of times a month. Reservation confirmations, check-in instructions, check-out reminders... These repetitive tasks consume precious time that you could be investing elsewhere.

Airbnb's automatic messages (also known as "scheduled messages") allow you to:

• Save 5 to 10 hours a month on communication
• Reduce oversights** and errors
• Improve the traveler experience** with instant responses
• maintain professional** communication even when you're asleep

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How do I configure automatic messages on Airbnb?

Airbnb offers a native scheduled message feature:

1. Go to Inbox > Scheduled messages.
2. Click on Create a scheduled message.
3. Choose the trigger (confirmed reservation, check-in in X days, etc.)
4. Write your message with short codes (traveler's name, dates, etc.)
5. Select the advertisements concerned.

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15 automatic message templates

1. reservation confirmation

Trigger: Booking confirmed

``` Bonjour [NOM_VOYAGEUR] ! 🎉

Thank you for choosing [ACCOMMODATION_NAME] for your stay from [ARRIVAL_DATE] to [DEPARTURE_DATE].

I'm delighted to welcome you! You will receive all practical information (access, WiFi, equipment) a few days before your arrival.

In the meantime, don't hesitate to contact me if you have any questions.

See you soon, [YOUR_PRENOM] ```

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2. Reminder D-3 before arrival

Trigger: 3 days before check-in

``` Hello [NAME_VOYAGER],

Your stay is approaching! 🏠

Here's the link to your digital welcome booklet with all the important information: 👉 [LINK_LIVRET_WONDERGUEST]

You'll find : ✅ Access instructions ✅ WiFi code ✅ Equipment and operation ✅ My local recommendations

Good preparation! [YOUR_PRENOM] ```

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3. check-in instructions (day D)

Trigger: Check-in day, 10:00 a.m.

``` Good morning [NAME_VOYAGER],

It's the big day! 🔑

📍 Address: [ADRESSE_COMPLÈTE] 🕐 Check-in possible from [HEURE_CHECKIN]

🚪 To enter: [DETAILED_ACCESS_INSTRUCTIONS]

📶 WiFi: [NETWORK_NAME] / [PASSWORD]

Everything is detailed in your welcome booklet: 👉 [LINK_BOOKLET]

Bon voyage and see you soon! [YOUR_PRENOM] ```

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4. Welcome message (after arrival)

Trigger: 2 hours after check-in

``` Hello [NAME_VOYAGER],

I hope you're all settled in! 🏡

Everything went well for the arrival? Please let me know if you have any questions.

As a reminder, your welcome booklet contains all the useful info: 👉 [LINK_BOOKLET]

Enjoy your stay! [YOUR_PRENOM] ```

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5. Check-out reminder

Trigger: Eve of departure, 6:00 p.m.

``` Hello [NAME_VOYAGER],

I hope you had a wonderful stay! 🌟

A reminder for tomorrow: 🕐 Check-out before [HEURE_CHECKOUT]

Before leaving, please: ✅ Gather used sheets and towels ✅ Empty refrigerator ✅ Turn off lights and air conditioning ✅ Close windows ✅ Remove keys [INSTRUCTIONS_KEYS]

Thank you and welcome back! 🚗 [YOUR_PRENOM] ```

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6. Acknowledgement and request for advice

Trigger: 1 day after check-out

``` Hello [NAME_VOYAGER],

Thank you for staying with me! 🙏

I hope you enjoyed [ACCOMMODATION_NAME] and got home safely.

If you have a moment, your review on Airbnb would help me tremendously. It only takes 2 minutes and is very valuable for future travelers.

See you soon! [YOUR_LAST_NAME]

PS: I've left you a review of my own 😊 ```

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7. Frequently asked questions (WiFi)

Trigger: Manual or "wifi" keyword

``` Hello [NAME_VOYAGER],

Here is the WiFi information:

📶 Network: [NETWORK_NAME] 🔑 Password: [PASSWORD]

Tip: You can also scan the WiFi QR code in the living room to connect instantly!

Enjoy your connection 😊 [YOUR_PRENOM] ```

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8. Parking response

Trigger: Manual or "parking" keyword

``` Hello [NAME_VOYAGER],

For parking :

🅿️ [DETAILED_PARKING_INSTRUCTIONS]

You'll also find a map in your welcome booklet: 👉 [LINK_BOOKLET]

Happy parking! [YOUR_PRENOM] ```

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9. Late check-in

Trigger: Manual

``` Hello [NAME_VOYAGER],

No worries about a late arrival! 🌙

The accommodation is equipped with a key box / lock connected, so you can arrive at a time that suits you.

Access instructions are in your booklet : 👉 [LINK_BOOKLET]

Don't hesitate to let me know when you've arrived.

Have a good trip! [YOUR_PRENOM] ```

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10. Extension of stay

Trigger: Manual

``` Hello [NAME_VOYAGER],

Thank you for your extension request! 😊

I have checked my calendar and the accommodation is available until [NEW_DATE].

If this suits you, you can change your booking directly on Airbnb or confirm here and I'll send you a change request.

See you soon, [YOUR_FIRST_NAME] ```

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11. Reported problem

Trigger: Manual

``` Hello [NOM_VOYAGEUR],

Thank you for letting me know! 🔧

I am very sorry for this inconvenience. I'm doing everything I can to solve this problem.

[SOLUTION_PROPOSED]

I'll let you know as soon as it's resolved.

Sorry again for the inconvenience. [YOUR_PRENOM] ```

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12. Restaurant recommendations

Trigger: Manual or keyword "restaurant".

``` Hello [NAME_VOYAGER],

Here are my favorite restaurant recommendations:

🍽️ [NOM_RESTO_1] - [TYPE_CUISINE] - [ADRESSE] ⭐ My opinion: [COMMENT]

🍽️ [NOM_RESTO_2] - [TYPE_CUISINE] - [ADRESSE] ⭐ My opinion: [COMMENT]

🍽️ [NOM_RESTO_3] - [TYPE_CUISINE] - [ADRESSE] ⭐ My opinion: [COMMENT]

All my recommendations are also in the welcome booklet : 👉 [LINK_BOOKLET]

Bon appétit! 🍴 [YOUR_PRENOM] ```

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13. Adverse weather

Trigger: Manual

``` Good morning [NAME_VOYAGER],

I saw that the weather wasn't cooperating... ☔

Here are some ideas for indoor activities:

• [ACTIVITY_1]
• [ACTIVITY_2]
• ACTIVITY_3]

At home, you also have: [EQUIPEMENTS_INTÉRIEUR]

The sun will be back soon! ☀️ [YOUR_FIRST_NAME] ```

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14. Birthday / Special occasion

Trigger: Manual

``` Hello [NAME_VOYAGER],

I saw you were celebrating a special occasion during your stay! 🎉

I wish you a wonderful [BIRTHDAY/ EVENT]!

If you need recommendations for a romantic restaurant or special activity, don't hesitate to ask me.

Enjoy! [YOUR_PRENOM] ```

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15. Repeat traveler

Trigger: Manual

``` Hello [TRAVELER_NAME]! 👋

What a pleasure to see you again! Thank you for coming back to my place, it's always an honor.

You already know the place, but don't hesitate if you need anything.

See you soon! [YOUR_PRENOM] ```

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Tips for effective automated messages

1. Always personalize

Use Airbnb's short codes ([NAME_VOYAGER], [DATE_ARRIVAL], etc.) to make each message seem personal.

2. Be concise

A message that's too long won't be read. Get to the point and refer to your welcome booklet for details.

3. Add emojis (in moderation)

Emojis make your messages warmer and easier to read quickly.

4. Test your messages

Send messages to each other to check rendering and correct mistakes.

5. Centralize with a digital booklet

Instead of putting everything in your messages, send them to a WonderGuest digital welcome booklet that centralizes all the information.

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Conclusion: Automate for a better welcome

Automated messages don't replace human hospitality, they enhance it. By automating repetitive tasks, you free up time for what really matters: delivering an exceptional experience to your travelers.

**Ready to take your business to the next level? Create your own WonderGuest welcome booklet and centralize all your information in a single link.