Capturing testimonials
Reviews on platforms are useful, but to boost your direct bookings, you need testimonials that you control. Suggest that travelers leave a note or photo of their best moment in a digital guestbook. This social proof is extremely powerful for reassuring future customers on your own website.
WonderGuest

Capturing testimonials
Reviews on platforms are useful, but to boost your direct bookings, you need testimonials you can control. Here are some tips for capturing testimonials:
- Suggest that travelers leave a short note or photo of their best moment in a "Digital Guestbook" block.
- Use these testimonials to reassure future customers on your own website.
- Be sure to personalize testimonials to show that you care about your travelers' satisfaction.
How can I personalize my testimonials?
To personalize testimonials, you need to take into account your travelers' interests and preferences. Here are some tips for personalizing testimonials:
- Ask your travelers about their interests and preferences before they arrive.
- Use this information to personalize testimonials and offer experiences that suit them.
- Be sure to take into account your travelers' specific needs, such as allergies or dietary restrictions.
By personalizing testimonials, you can show that you care about your travelers' satisfaction and enhance their stay experience.
A WiFi QR code is great.
A complete welcome booklet is even better.
Reduce guest messages and boost your 5-star reviews on Airbnb by centralizing all your property information in one place.
In 2 minutes with your Airbnb listing

Articles similaires

Noise and neighbors: how to avoid conflicts without sounding like a policeman
Noise pollution is every guest's nightmare. Find out how your welcome booklet can pacify your relations with neighbors while educating your travelers.

The mid-stay survey
For those who manage several homes without a concierge, it's difficult to be physically present. Use your digital booklet to send a notification or automatic reminder on D+1: *Everything going well? Check out our guide to tomorrow's activities! This shows that you care about their comfort.

Developing your local guide
Your travelers sometimes discover nuggets you've never seen before. Has a new café just opened? A hiking trail is closed? Encourage your guests to share their discoveries. In this way, your neighborhood guide becomes a lively, collaborative document that's always up to date with local news.